We hope that you will be satisfied with your purchase. However, should you wish to return the product to us, will be happy to refund the cost of the item, less carriage, provided that it is returned to us within 28 days of receipt.

The returned item must be in an unmarked and saleable condition and with its original packaging.

In order to return the item you must complete our Online Returns Form available from the Returns Info link on the top menu of this page.

Most items are delivered Monday to Friday between 8.00AM and 6.00PM, or Saturday between 8.00AM and 4.00PM, dependent on the delivery service selected in the checkout process.

If the item that you have ordered indicates a delivery time of more than 5 working days, or requires a specialist two man delivery, we will contact you to arrange a convenient delivery date.

After despatch you will normally receive an email informing you of the courier used and any consignment details that you can use to track the parcel.

Our UK mainland standard 2 to 5 day delivery service is free of charge. For more information regarding all delivery options please see our Delivery Info page.

All our customers have the option to return their goods within fourteen days of receiving their order, if they're not satisfied with it.

Please refer to our Returns policy for more detailed information.

You also have the option to exchange your product for an item of the same value.

In order to return an item simply complete our Online Returns Form and you will be sent a returns number that enables us to process your return quickly and efficiently.

Alternatively, you can call our after sales Customer Care Team on 08454 606 006, who can advise you on any issue that may arise after your purchase.